Dear Customer,

Thank you for your continuous support.

Please be advised that http://www.unifipackages.com.my/ is giving you this Notice and Statement as an exercise to comply with the Personal Data Protection Act 2010 (PDPA).

Kindly agree with the terms and conditions below to proceed.


Terms and Conditions

Dear Customer,

Thank you for your continuous support.

Please be advised that
http://www.unifipackages.com.my/
is giving you this Notice and Statement as an exercise to comply
with the Personal Data Protection Act 2010 (PDPA).

What Personal Information Do We Collect?

If you choose to transact with

http://www.unifipackages.com.my/

for subscription of any TM products and/or services,
you will be asked to provide your personal information such as
name,identification card number,
mailing address,installation address, phone number(s),email address,
contact preferences and existing Stream yx details.

You will also be required to explicitly provide
your consent to the provision of your personal
information for mentioned in the form
and manner as indicated here in our online registration process,
failing which you will
not be able to subscribe for the products and/or services
you are interested to.

How We Use Your Personal Information ?

Your personal information will be used
for processing for all related products and/or services
and analysis to provide services to you.
Further,we will process your personal information for
the following purposes:-

  • Assessing your application or continued provisioning of the products and / or services (whichever is applicable);
  • Submitting your unifi application form, IC / passport and other documents to TM
  • Customizing advertisements and content on TM’s website(s) and the sites of TM and its group of
    companies (for further information on the TM’s group of companies, please visit www.tm.com.my);
  • Responding to your enquiries;
  • Research purposes including historical and statistical purposes;
  • General operation and maintenance of the products and / or services provided including audit and its related website(s);
  • Verification purposes;
  • Matching any data held by TM or its group of companies relating to you from time to time;
  • Provide you with regular communications from TM relating to the products and / or services provided; and
  • Investigation of complaints, suspected suspicious transactions and research for service or products improvement.

By submitting your information to

http://www.unifipackages.com.my/
,you hereby consent and authorize us in obtaining and
verifying any information about you which we may require
in connection with your application for any of TM’s
products and/or services and/or review of the
existing account with TM from any third party,
especially credit bureau or reference agencies.
Such consent and authorization here in will extend to any
information obtained from any of the account(s) presently
maintained for you,any new application for anyform of
services rendered or products provided by TM,
such historical financial or credit records,data or
information whether or not provided personally or by any
other sources relating to you which was collected,received,
captured,compiled,secured and/or obtained by TM through or
by whatever means or methods or forms.

Disclosure of Your Personal Information

If you choose to register and transact with

http://www.unifipackages.com.my/
,
your personal information may be shared where necessary and only
on a need to know basis with other TM subsidiary oragencies so a
to serve you in the most efficient and effective manner.
An example might be in terms of resolving or addressing complaints
that require escalation to other TM Subsidiary oragencies.
We may disclose your personal information to the following
parties for the purposes stated above:-

  • TM’s service providers or agents who are involved in providing the products and / or services;
  • Third parties (including those overseas) who provide data processing services
  • Any credit reference agencies or, in the event of default, any debt collection agencies;
  • Any person, who is under a duty of confidentiality to which has undertaken to keep such data confidential,
    which TM has engaged to fulfil its obligations to you
  • Any actual or proposed assignee, transferee, participant or sub-participant of TM’s rights or business.

Your personal information will not be disclosed to any
unauthorized third party.

Your personal information may be disclosed
due to reasons of law,legal process,litigation,
and/or requests from public and governmental
authorities and any disclosure will be to such public
and governmental authorities only. We may also
disclose information about you if we determine
that for purposes of national security,law enforcement,
or other issues of public importance,disclosure
is necessary or appropriate.

If youwould like torequestaccess or correction of your personal information, youmay
contact TM Contact Centre or you can visit the
nearest TM Point. Any request of access to correct
personal information may be subjected to a fee and also
to applicable provisions in the PDPA. However,were serve
the right to decline to process requests which jeopardize
the security andprivacy of thepersonal information of
others as well as requests which are impractical or not
made in good faith.

Where you elect to limit TMs right to process your
personal information,you may contact TM
Contact Centreor visit the nearest TM Point.

We may review and update
this privacy policy from time to time to reflect
changes in the law,changes in our business practices,
procedures and structure,and the community’s
changing privacy expectations. While it is not generally
feasible to notify you of changes to this
privacy policy, you may request the latest version
of the privacy policy at

support@unifipackages.com.my

Queries or Complaints

If you have any queries or complaints about this privacy
policy,you can contact us at

support@unifipackages.com.my